1. Ticket Policy:

• Tickets, once booked, are strictly non-refundable and non-transferable.
• Date or time changes on tickets are not permitted once confirmed.

2. Entry and Conduct:

• Children below the age of 12 must be accompanied by an adult at all times.

3. Responsibility for Damage:

• Visitors are fully responsible and liable for any damage caused to installations, exhibits, or property within MADLabs premises.
• Any damages will incur charges equivalent to the repair or replacement cost.

4. Safety Guidelines:

• Visitors must adhere strictly to all safety instructions provided by MADLabs staff.
• MADLabs is not liable for any injury or harm resulting from non-compliance with safety rules or misuse of equipment and exhibits.

5. Photography and Videography:

• Photography and videography for personal use are permitted.
• Commercial photography/videography requires prior written approval from management.

6. Behavior and Etiquette:

• Visitors are expected to maintain respectful behavior towards other guests and staff.
• MADLabs reserves the right to deny entry or ask visitors to leave if their behavior disrupts other guests or operations.

7. Lost and Found:

• MADLabs is not responsible for any personal belongings or valuables lost on the premises.
• Found items can be reported or claimed at the reception desk.

8. Right to Amend:

• MADLabs reserves the right to amend or update these terms and conditions at any time without prior notice.
• It is the visitors’ responsibility to review these terms periodically.

By purchasing a ticket and entering MADLabs, you agree to adhere to these terms and conditions.